Frozen Goods Delivery Brisbane — Frozen Food Transport Across Queensland

We deliver frozen food across Brisbane and Queensland at −18°C or colder, in vehicles that range from a one-pallet refrigerated van to a 22–24 pallet semi-trailer. Every vehicle is pre-cooled before loading, and the product temperature is read with a calibrated probe and recorded at pickup and again at delivery.

The freight is mostly frozen meat and poultry, seafood, ready meals, frozen vegetables, processed frozen foods and ice cream. It moves between manufacturers, cold stores, wholesalers, retailers and commercial kitchens.

What temperature frozen food is transported at

The Food Standards Code says food that is intended to be frozen must stay frozen during transport. It does not put a number on it. The −18°C figure comes from the Australian Cold Chain Guidelines, an industry guide, and it is the limit most product owners and receivers work to.

Our vans and small trucks hold down to −20°C, and our medium trucks, large trucks and semi-trailers hold down to −25°C. Tell us your specification and we will match the vehicle to it. For more on the numbers, see our guide to chilled and frozen transport temperatures.

How we keep a frozen load frozen

A frozen load is lost at the doors, not on the highway. Most of our routine is about the minutes when product is exposed.

• Pre-cooled vehicles. The body is brought down to temperature before the first pallet goes in.
• Product loaded frozen. A truck holds temperature. It is not built to pull warm product down, so stock stays in your freezer until we are ready to load.
• Short staging. Pallets go from freezer to truck without waiting on a warm dock.
• Door discipline. Doors are opened as few times as possible and closed between drops.
• Airflow. Pallets are loaded so cold air can move around them and nothing sits above the load line.
• Probe checks. Readings are taken at pickup and delivery, recorded and kept on file.

Frozen delivery vehicles, from one pallet to a full load

The load decides the vehicle. As a guide, on standard 1165 × 1165 mm pallets:

• Refrigerated van — 1 pallet equivalent, up to 1 tonne. Urgent metro runs and small frozen orders.
• Small truck — 2–4 pallets. Urban multi-drop and retail replenishment.
• Medium truck — 6–10 pallets. Distribution runs and regional freight.
• Large truck — 12–14 pallets. Higher-volume metro and linehaul.
• Semi-trailer — 22–24 pallets. Full loads across Queensland and interstate.

Frozen food usually cannot be double-stacked, and refrigerated bodies are heavier than dry ones, so weight can limit a load before floor space does. Specifications for each class are on the fleet page. If you only have a few pallets, read how part-load refrigerated freight works.

Frozen delivery areas in Brisbane and Queensland

Metro frozen delivery covers Brisbane, Logan, Ipswich, the Gold Coast and the Sunshine Coast. These are often multi-drop runs, where the number of door openings matters as much as the distance.

We also run frozen linehaul to Toowoomba and regional Queensland on planned services, and interstate to New South Wales and Victoria on request. Long runs take more than one driving shift because of driver work and rest limits, so ask us about timing when you request a quote.

What your receiver will check on arrival

Under the Food Standards Code, a food business should accept frozen food only if it is frozen hard. A receiver who finds soft or partly thawed product is entitled to refuse it.

Good receivers probe a sample, and record the time and temperature. We do the same, so there are two sets of readings for one delivery. Ask for ours with your proof of delivery. Our handling routines are HACCP-aligned. If your customer requires particular documents from a carrier, ask us what we currently hold before you book.

Mixed orders with chilled and frozen lines

A single-zone vehicle holds one temperature. If an order has chilled and frozen lines, the two either travel on separate vehicles or on a multi-temperature vehicle, which keeps them in separate zones behind a movable bulkhead. Tell us the split and we will work out which is cheaper for your run.

Getting a frozen transport quote

We quote each job, because the price depends on distance, vehicle, number of drops and timing. Send the pickup and delivery suburbs, pallet count with heights and weights, the product, the temperature specification and any delivery booking. The contact page has the form, or phone between 8am and 8pm any day.