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Job Updates

Always know where your refrigerated freight is.

Proactive SMS and email updates at pickup, transit and delivery, plus probe temperature readings on request. No portal logins to chase.

The four milestones

A push update at every stage of the run.

From booking confirmation to proof of delivery, dispatch sends a clear status update at each operational milestone — so you never have to ask where your refrigerated freight is.

  1. Stage 01

    Booked

    Confirmation email with run reference, pickup window, and vehicle assignment.

  2. Stage 02

    Pickup

    SMS or email when the trailer arrives, with probe temperature noted at load.

  3. Stage 03

    In transit

    Status update during the run — ETA confirmed, exceptions flagged before they become problems.

  4. Stage 04

    Delivered

    POD sent on completion, with the final probe reading on file and available on request.

What you'll receive

Plain-language updates, not a dashboard to monitor.

Refrigerated transport job updates for Brisbane and Queensland customers — pushed to your inbox or phone, with temperature records and POD available whenever you ask.

  • SMS or email at every milestone

    Pickup, transit and delivery updates pushed to the contact you nominate — no portal logins, no chasing dispatch for a status.

  • Probe temperatures on request

    Core-temperature readings are logged at pickup and delivery against your consignment, and sent with the POD whenever you need them.

  • POD with delivery time and location

    Proof of delivery includes the timestamp, drop location, receiver name and any noted delivery condition — emailed shortly after sign-off.

Need a faster answer?

Talk to a Brisbane dispatcher — not a chatbot.

For an urgent ETA, exception update or temperature query during a run, call or email dispatch directly.

Dispatch hours

Office hours Mon–Fri 7:00–18:00 AEST. 24/7 operational dispatch for active refrigerated runs across Brisbane and Queensland.

Call dispatchEmail dispatch

Why this approach

We push the information. You don't chase it.

Portals nobody logs into

Most refrigerated transport operators sell a customer login that gets used once and forgotten. We don't pretend otherwise — we don't run a self-serve live-GPS portal. We send the update straight to you instead.

Proactive, not on-demand

When something matters — a delay, an exception, an early arrival — dispatch tells you before you have to ask. That applies across every refrigerated run in Brisbane, the Gold Coast, Sunshine Coast and regional Queensland.

Temperature records on request

Probe readings are taken at pickup and delivery and kept on file against your consignment. Need them for a quality or compliance conversation? We attach them to the POD on request — the same day.

Job updates available on every Brisbane and Queensland refrigerated run — chilled, frozen and multi-temperature.
  1. Q01
    Service

    Does Ramdas QLD offer live GPS tracking of my shipment?

    We don't run a self-serve live-GPS portal. Instead, dispatch sends SMS or email updates at pickup, transit and delivery — and we'll always answer the phone for an ETA during business hours, and 24/7 while a refrigerated run is active.

  2. Q02
    Service

    How will I know my refrigerated freight has been picked up?

    Dispatch sends an SMS or email when our driver arrives at pickup and again when the cargo is loaded, with the trailer probe temperature noted.

  3. Q03
    Service

    Can I get the temperature record for my refrigerated run?

    Yes — core-temperature probe readings are logged at pickup and delivery and kept on file. We send them with the POD on request.

  4. Q04
    Service

    What happens if my delivery is running late?

    Dispatch contacts you proactively as soon as we know — for example, if traffic or a pickup delay will push the delivery window. You don't have to chase us for an ETA.

  5. Q05
    Service

    When will I receive proof of delivery?

    POD is sent by email shortly after the cargo is signed for. It includes the time, location, name of the receiver, and any noted delivery condition.

  6. Q06
    Service

    How do I reach dispatch for an urgent status question?

    Call our dispatch line on +61 400 000 000 — office hours Mon–Fri 7:00–18:00 AEST, with 24/7 coverage for active refrigerated runs.

Get started today

Get a refrigerated quote
within 24 hours.

Share your route, cargo type and temperature requirements — we'll come back with a clear, operator-grade quote you can act on.

  • Same-day responses on routine routes
  • No obligation, no commitment
  • Operator-grade quote you can act on
Typical turnaround

24hor less

Request a quote+61 400 000 000
Brisbane
Cairns

1,700 km · Queensland cold-chain corridor